SunstarTV Bureau: Two days after , a woman in Bengaluru, made an Instagram video accusing a Zomato delivery man of assaulting and injuring her, the accused man, Kamraja, has claimed that the lady herself was to blame as she had verbally abused him and hit him with a slipper.
According to The News Minute report, the delivery man said that, “after I reached her apartment door, I handed her the food and I was expecting her to pay me. I also apologised since the delivery was delayed due to traffic and bad roads. But she was very rude from the outset. She asked me ‘Why are you late?’ I replied apologetically, as there were road blocks due to ongoing civic works and there were traffic jams as well. But she kept on insisting that the order has to be delivered within 45-50 minutes. I am working on this job for more than two years and this is the first time that I have had to go through this kind of an ordeal.”
Hitesha, took the food — and then refused to pay for the order. She said she was talking with Zomato chat support. Fearing that he will lose money, he pleaded that she pay for the order, he says. “At this point, she called me a ‘slave’ and then she started shouting ‘What can you do?’ In the meantime, Zomato support told me that they have cancelled the order from their end based on her request and I asked her to return the food but she did not cooperate,” he adds.
He further says that judging by her actions; he decided that he would leave the apartment building without taking her food. “At this point, when I was walking towards the lift, she started using expletives in Hindi. She suddenly threw slippers at me and started hitting me. For my safety, when she was hitting me, I tried to use my hand to shield her blows,” he says.
“At this point, when she was trying to push my hand away, she accidentally hit herself with her finger ring on the nose, which led to the bleeding. Anybody who sees her face, will understand that this wouldn’t be created by a punch. And I don’t wear any rings,” he says. Hitesha in her Instagram video is seen wearing a ring.
She did not allow him to leave using the lift, so he had to run down the stairs to the third floor, says Kamaraj. “Then the Zomato support system person in Delhi also supported me and offered me empathy after I narrated the ordeal that I had to go through. The problem is there is no CCTV footage to prove my innocence,” he says.
Around 6.30 pm on Wednesday, Kamaraj was called by the Electronic City Phase 1 Police Station where he was questioned for two hours. “The police did not disrespect me in any way. But now I have to spend Rs 25,000 for legal expenses to prevent my arrest,” he says.
Meanwhile, the restaurant aggregator’s founder said that the company was, for now, listening to both sides of the story, but also tweeted that their representative had one of the highest performance ratings on the platform.
Notably, the incident came to light on Wednesday after the woman, Hitesha Chandranee, shared videos in which she narrated her ordeal, showing the wound allegedly caused by the assault by the Zomato personnel identified as Kamaraj.