The Facebook-owned company said that the policy change that was originally scheduled to come into effect will not affect data sharing with Facebook with regard to personal conversations or other profile information and only addresses business chats in the event a user converses with a company’s customer service platform through WhatsApp.
WhatsApp said in a company blog, “We’ve heard from so many people how much confusion there is around our recent update. There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts.”
It mentioned, “WhatsApp was built on a simple idea: what you share with your friends and family stays between you. This means we will always protect your personal conversations with end-to-end encryption, so that neither WhatsApp nor Facebook can see these private messages.”
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